Specializing in PDA phones, GPS, iPod, MP3 players & related gears. A must-visit store for advanced PDA phones!


Advanced Learn to Order in few steps! - email us at sales@freshgear.com.my to pre-order now!!!
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Home > FAQs


How do I add items to my shopping cart?

You can add items by using the search engine or by browsing through our product categories which are properly broken down to details to make it easier for you to find what you need. After you find an item you wish to buy, just click on the button to add the item to your shopping cart. At this point, you can make changes to the quantity of items, remove an item, empty your shopping cart, continue shopping or proceed to checkout.


How can I delete an unwanted item from my shopping cart?

You can remove an unwanted item from your shopping cart by clicking on the remove button at the far right of each displayed item.


Is the ordering process secure?

More secure than shopping on a supermarket yourself! Our system uses the Thawte SSL 128-bit encryption technology to protect any kind of personal information you enter. You are totally protected from the time you enter our site until you finish shopping.


What payment methods do you accept?

We accept VISA, MasterCard, personal checks, cashier's checks and wire transfers. Most personal and company checks may be held up to 10 business days for processing. All transactions are made in MYR Malaysian Ringgit. The current exchange rate is based on your credit card provider.


After I have placed my order, can I check the status on it?

YES. You can log-in to your account by clicking on the My Account tab at the top of the page. Here you can see your previous and current order status.


Can I change the email address on my account?

YES. You may write to support@freshgear.com.my and we will change it for your convenience.


How do I get my tracking number?

Once your order has been shipped, you will receive an email to the email address you have provided us within 24 hours with the tracking information. If you need more information on your order, please email us at sales@freshgear.com.my. Please be advised that for security reasons, we can only email tracking information to the email address on file with your order.


How do I receive technical support on items I've purchased?

We do not provide end-user technical support on any of the items that we sell, please contact the product manufacturer, using the contact information either printed on your invoice or included in the package. Please note that when calling to exchange a defective item, verification of defect by the manufacturer is required.

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In-Store Promo 

Price List - Digital SLR Camera
(28-Oct-2009)

Price List - PDA
(28-Oct-2009)

Price List - Apple Mac
(28-Oct-2009)

Price List - Netbook
(28-Oct-2009)


TOP SELLING GEAR

 Canon EOS 7D (With Kit)

Canon EOS 7D (With Kit)

FREE Tripod & DSLR Bag

 HTC Touch Diamond2

HTC Touch Diamond2

 Canon Selphy CP760 Compact Photo Printer

Canon Selphy CP760 Compact Photo Printer

more ...
TESTIMONIAL

"SIMPLY PROFESSIONAL"

Reliable and Fast! I'm impressed by their professionalism and service level, 2 Thumbs up.

Josh Chia, California


"FAST & PROMPT"

Very fast and prompt response from the company's professional employees. Before and after sales service was fantastic. Well done FG!!

Azlan, Malaysia

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